CBD, PURCHASING & PRODUCT QUICK FAQS

Our Most Frequently Asked Questions

CBD FAQS

Why am I having difficulty during checkout?


We are very sorry you are experiencing difficulty during checkout. If you are seeing errors or the charge is not going through, it is usually because your bank does not recognize the charge. In this case, you will need to call your bank to acknowledge or verify the charge and then try again. ** All products are made in the USA and shipped from Jacksonville, Florida.




Can you ship to my US state?


Yes, we are shipping to all US states with a few exceptions:

  • Idaho
  • Iowa




How do I make changes to my shipping address after purchase?


It is your responsibility to make sure that the shipping info is correct before you submit your order. We ship out orders on a daily basis, Monday – Friday and Saturdays too. This means that sometimes we are unable to intercept your order and correct in time before it goes out. If you have made a mistake with the shipping address in your order, we are not responsible for this and there is a good chance that your order has already shipped out to the address which you provided. Changes in shipping address will not be accepted once your order has been placed. Only if the package is returned back to us due to a “Wrong address – Return to sender” error, only then will we try to arrange the order to be re-shipped to the new updated address.




Do you offer a reseller option or can I buy wholesale?


Yes we offer special pricing for resellers. All resellers are subject to our approval. Please fill out our Wholesale Application Form to start the approval process. You can find this page in our footer.




Do you offer Coupon Codes?


Yes. We regularly offer special savings and discount codes via newsletter campaigns, social media, and from our site. Codes cannot be combined with any other offer, promo, sale, or bundle. Codes cannot be combined with reward points or subscription savings. Only one code per customer, household, and IP address can be used. Some rules apply. Contact customer service for more detail




What is your shipping policy?


CBD Vet Prroducts offers free shipping over $100! Standard shipping is USPS Retail Ground - shipping in 2–8 business days. If you would like expedited shipping, please refer to our checkout page for details on shipping prices to your specific location.




Do you ship internationally?


Yes, to all locations with five exceptions: Australia, Canada, New Zealand, Singapore, and South Korea. The World Health Organization, and all international customs recognize that hemp with less than 0.20% THC is completely safe, non-toxic, nonhabit forming, and beneficial. Due to the extremely low levels of THC, our products are perfectly safe and legal to be shipped internationally (with few exceptions). International orders come with custom declarations letters that ensure no issues.





CBD_VET_PRODUCTS_SECONDARY_LOGO_edited.p

Simplisolve FAQS

Are CBD Vet Products recommended by veterinarians?


Yes, two of our owners and founders are veterinarians. They that have helped carry out clinical trials and have even used CBD Vet Products on their own pets with great results! If your veterinarian has questions or concerns, our veterinary team is happy to discuss CBD and related topics with them. Please contact us.




How can CBD Vet Products' SimpliSolve benefit my dog?


Because of CBD’s ability to directly trigger receptors in many body systems, and its additional ability to enhance the effects and availability of other naturally occurring molecules in the body, CBD can have a lot of benefits. Pet owners who use our CBD Vet Products use it for all the things that the endocannabinoid system (ECS) supports: behavioral support and normal neurologic function, modulation of the inflammatory system, even occasional discomfort and stress. The most surprising benefits come when pet owners didn’t know their pet’s ECS had deficits, and then see behavioral changes and improvements to their pet’s quality of life they hadn’t noticed were suboptimal.




Do you have something for my cat?


Cats are magical little creatures that are generally very hard to impress, and we understand that many of them aren’t too keen on willingly taking such a unique product even if we and dogs are super excited about SimpliSolve. We also know it takes an extra-magical cat to allow her owner to lift her lip and stick a little sheet on there. Regardless of how your cat takes it, all cats have endocannabinoid systems that may benefit from CBD Vet Products, so SimpliSolve is made for consumption by both dogs and cats. Stay tuned as our team is working on additional innovative products to help make CBD administration even easier for our feline friends.




My pet is allergic to chicken. Can they still take these?


The flavoring in our sheets smells and tastes like chicken but contains no animal protein. Since the proteins are what allergic pets react to, a pet with a chicken allergy should not react to SimpliSolve CBD sheets.




How many sheets should my pet take?


SimpliSolve sheets have CBD and other important hemp extract components evenly distributed throughout each sheet. The sheets are just slightly bigger than 1 square inch. They can be easily folded and ripped into an appropriate size for your pet, based on their weight, for easy administration. For pets up to 20 lbs, we recommend giving 1/4 of a sheet twice daily. For 20-50 lb pets, one-half sheet is recommended. And pets over 50 lbs tend to benefit from a full sheet twice daily. Of course, this guideline is based on what SimpliSolve users have found helpful, but some pets may require more or less than generally recommended based on the functioning of their individual endocannabinoid system.




Will this intoxicate my dog?


CBD Vet Products are made with a broad spectrum hemp distillate and contain only trace amounts of THC, which is the molecule in Cannabis plants that causes intoxication in humans and dogs. High levels of THC can cause bad side effects that often land pets in emergency rooms, which is why pet owners should avoid giving their pet any cannabis product that is not specifically formulated for pets, and should be careful to keep human products out of reach. But the very low levels of THC in CBD Vet Products (<0.3%) will have no intoxicating effect on pets, and can provide some benefits that THC-free hemp products lack. Some pet owners report mild lethargy, but with CBD Vet Products, this is more an effect of calmness and comfort.




Where are CBD Vet Products’ SimpliSolve made?


SimpliSolve is manufactured in Florida with human-grade ingredients and equipment in a facility that is FDA compliant and follows cGMP regulations. Our CBD-rich broad spectrum hemp is extracted in Colorado at a laboratory with state-of-the-art proprietary processing techniques developed by organic chemists and cannabis plant scientists.




Will this conflict with any other pet medications?


No. CBD Vet products are made with natural and organic ingredients. The active ingredient CBD works naturally within the endocannabinoid system which is a completely different biochemical pathway then your regular pet medications. It is ok to use CBD Vet Products' SimpliSolve with your pet along side with any other pet medications.





CBD_VET_PRODUCTS_SECONDARY_LOGO_edited.p

CBD Vet Products' Questions

Why am I having difficulty during checkout?


We are very sorry you are experiencing difficulty during checkout. If you are seeing errors or the charge is not going through, it is usually because your bank does not recognize the charge. In this case, you will need to call your bank to acknowledge or verify the charge and then try again. ** All products are made in the USA and shipped from Jacksonville, Florida.




Can you ship to my US state?


Yes, we are shipping to all US states with a few exceptions:

  • Idaho
  • Iowa




How do I make changes to my shipping address after purchase?


It is your responsibility to make sure that the shipping info is correct before you submit your order. We ship out orders on a daily basis, Monday – Friday and Saturdays too. This means that sometimes we are unable to intercept your order and correct in time before it goes out. If you have made a mistake with the shipping address in your order, we are not responsible for this and there is a good chance that your order has already shipped out to the address which you provided. Changes in shipping address will not be accepted once your order has been placed. Only if the package is returned back to us due to a “Wrong address – Return to sender” error, only then will we try to arrange the order to be re-shipped to the new updated address.




Do you offer a reseller option or can I buy wholesale?


Yes we offer special pricing for resellers. All resellers are subject to our approval. Please fill out our Wholesale Application Form to start the approval process. You can find this page in our footer.




Do you offer Coupon Codes?


Yes. We regularly offer special savings and discount codes via newsletter campaigns, social media, and from our site. Codes cannot be combined with any other offer, promo, sale, or bundle. Codes cannot be combined with reward points or subscription savings. Only one code per customer, household, and IP address can be used. Some rules apply. Contact customer service for more detail




What is your shipping policy?


CBD Vet Prroducts offers free shipping over $100! Standard shipping is USPS Retail Ground - shipping in 2–8 business days. If you would like expedited shipping, please refer to our checkout page for details on shipping prices to your specific location.




Do you ship internationally?


Yes, to all locations with five exceptions: Australia, Canada, New Zealand, Singapore, and South Korea. The World Health Organization, and all international customs recognize that hemp with less than 0.20% THC is completely safe, non-toxic, nonhabit forming, and beneficial. Due to the extremely low levels of THC, our products are perfectly safe and legal to be shipped internationally (with few exceptions). International orders come with custom declarations letters that ensure no issues.





CBD_VET_PRODUCTS_SECONDARY_LOGO_edited.p

ORDERING / PURCHASING FAQS

Why am I having difficulty during checkout?


We are very sorry you are experiencing difficulty during checkout. If you are seeing errors or the charge is not going through, it is usually because your bank does not recognize the charge. In this case, you will need to call your bank to acknowledge or verify the charge and then try again. ** All products are made in the USA and shipped from Jacksonville, Florida.




Can you ship to my US state?


Yes, we are shipping to all US states with a few exceptions:

  • Idaho
  • Iowa




How do I make changes to my shipping address after purchase?


It is your responsibility to make sure that the shipping info is correct before you submit your order. We ship out orders on a daily basis, Monday – Friday and Saturdays too. This means that sometimes we are unable to intercept your order and correct in time before it goes out. If you have made a mistake with the shipping address in your order, we are not responsible for this and there is a good chance that your order has already shipped out to the address which you provided. Changes in shipping address will not be accepted once your order has been placed. Only if the package is returned back to us due to a “Wrong address – Return to sender” error, only then will we try to arrange the order to be re-shipped to the new updated address.




Do you offer a reseller option or can I buy wholesale?


Yes we offer special pricing for resellers. All resellers are subject to our approval. Please fill out our Wholesale Application Form to start the approval process. You can find this page in our footer.




Do you offer Coupon Codes?


Yes. We regularly offer special savings and discount codes via newsletter campaigns, social media, and from our site. Codes cannot be combined with any other offer, promo, sale, or bundle. Codes cannot be combined with reward points or subscription savings. Only one code per customer, household, and IP address can be used. Some rules apply. Contact customer service for more detail




What is your shipping policy?


CBD Vet Prroducts offers free shipping over $100! Standard shipping is USPS Retail Ground - shipping in 2–8 business days. If you would like expedited shipping, please refer to our checkout page for details on shipping prices to your specific location.




Do you ship internationally?


Yes, to all locations with five exceptions: Australia, Canada, New Zealand, Singapore, and South Korea. The World Health Organization, and all international customs recognize that hemp with less than 0.20% THC is completely safe, non-toxic, nonhabit forming, and beneficial. Due to the extremely low levels of THC, our products are perfectly safe and legal to be shipped internationally (with few exceptions). International orders come with custom declarations letters that ensure no issues.





CBD_VET_PRODUCTS_SECONDARY_LOGO_edited.p
CBD_VET_PRODUCTS_SECONDARY_LOGO_edited.p